Terms of service

 

 

Last updated: 12 September 2025

Welcome to Fizzit Pro Ltd (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use our website or services.

 

1. About Us

Fizzit Pro Ltd
Registered Office: St Ann’s House, North Street, Radcliffe, M26 2RN, United Kingdom
Email: support@fizzitpro.co.uk
Company Number: [INSERT]
VAT Number: [INSERT if applicable]

 

2. Eligibility

You must be at least 18 years old to place an order. By ordering, you confirm that you are legally capable of entering into a binding contract.

 

3. Products & Descriptions

We aim to ensure that all product descriptions, images, and prices are accurate. However:

  • Images are for illustrative purposes only

  • Colours and appearance may vary slightly

  • Specifications may change without notice

Nothing in these Terms affects your statutory rights as a consumer.

 

4. Orders

  • All orders are subject to acceptance and availability

  • We reserve the right to refuse or cancel an order for any reason

  • A contract is formed only when you receive order confirmation by email

If we cancel your order, any payment taken will be refunded in full.

 

5. Pricing & Payment

  • Prices are shown in GBP (£) and include VAT where applicable

  • Payment must be made in full at checkout

  • We accept secure payments via approved payment providers

We do not store full payment card details.

 

6. Cylinder Exchange & Deposits

Where applicable:

  • A refundable cylinder deposit may apply on first purchase

  • Returned cylinders must be genuine Fizzit Pro cylinders

  • Refunds or credits are issued once returned cylinders are received and inspected

Further details are provided on the relevant product pages.

 

7. Delivery

  • Delivery times are estimates only

  • Risk passes to you upon delivery

  • Ownership passes once full payment has been received

We are not responsible for delays caused by events outside our reasonable control.

 

8. Returns & Refunds

Returns are handled in accordance with our Returns Policy, which forms part of these Terms.

Nothing in this section limits your statutory rights under UK consumer law.

 

9. Use of the Website

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to interfere with its operation or security

  • Copy, reproduce, or exploit any content without permission

We may suspend access where reasonably necessary to protect our business or customers.

 

10. Intellectual Property

All content on this website (including text, images, logos, and designs) is owned by or licensed to Fizzit Pro Ltd and is protected by intellectual property laws.

You may not use our content for commercial purposes without written permission.

 

11. Third-Party Services

Our website may include links to third-party services. We are not responsible for their content, policies, or practices.

 

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use personal data in compliance with UK GDPR and the Data Protection Act 2018.

 

13. Disclaimer

Our products and services are provided with reasonable care and skill.

To the extent permitted by law, we do not guarantee that:

  • The website will always be available or error-free

  • Content will be uninterrupted or free from technical issues

 

14. Limitation of Liability

Nothing in these Terms limits or excludes our liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any matter which cannot be excluded or limited under UK law

Subject to the above, we are not liable for indirect or consequential losses, including loss of profit, data, or business.

 

15. Indemnity (Business Users Only)

If you use our services for business purposes, you agree to indemnify us against losses arising from misuse of the website or breach of these Terms.

This clause does not apply to consumers.

 

16. Termination

We may suspend or terminate access to our services if:

  • These Terms are breached

  • Required by law

  • Necessary to protect our business or customers

 

17. Force Majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including natural disasters, strikes, supply chain disruption, or governmental action.

 

18. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections remain in full force and effect.

 

19. Waiver

Failure to enforce any right does not constitute a waiver of that right.

 

20. Assignment

You may not transfer your rights under these Terms without our consent. We may transfer our rights as part of a business reorganisation or sale.

 

21. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

22. Changes to These Terms

We may update these Terms from time to time. Changes take effect once published on our website. Your continued use constitutes acceptance.

 

23. Contact Us

If you have questions about these Terms, please contact:

📧 support@fizzitpro.co.uk
📍 St Ann’s House, North Street, Radcliffe, M26 2RN, UK