FizzitPro Ltd Privacy Policy
Effective date: 12 September 2025
FizzitPro Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable privacy laws.
1. Information We Collect
We may collect and process the following categories of personal data:
Identity and contact information – such as your name, email address, billing address, delivery address, and phone number.
Order and transaction information – including products purchased, order history, and delivery details.
Payment card details are processed securely by our payment providers and are not stored by us.
Account information – if you create an account with us.
Technical data – including IP address, browser type, device information, and cookies.
Usage data – information about how you use our website and services.
Marketing preferences – where you have chosen to receive communications from us.
2. How We Use Your Information
We use your personal data to:
Process and fulfil orders, including cylinder refills and exchanges.
Communicate with you about your orders, deliveries, returns, and customer support enquiries.
Improve our website, products, and customer experience.
Send marketing communications only where you have given consent.
Meet our legal and regulatory obligations.
3. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
Contract – where processing is necessary to fulfil your order or provide our services.
Legal obligation – where we must comply with legal or regulatory requirements.
Consent – for marketing communications and certain cookie usage.
Legitimate interests – such as improving our services, preventing fraud, and ensuring website security (where these interests do not override your rights).
4. Sharing Your Information
We may share your personal data with trusted third parties, including:
Payment service providers to process transactions securely.
Delivery and logistics partners to fulfil your orders.
IT, website, and analytics providers (such as Google Analytics) to help us operate and improve our services.
Regulatory or legal authorities where required by law.
We do not sell your personal data.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure our website functions correctly.
Analyse website traffic and usage.
Improve your browsing experience.
You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.
6. Your Data Protection Rights
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, where applicable.
Object to or restrict certain types of processing.
Withdraw consent for marketing at any time.
Request data portability.
To exercise your rights, please contact us using the details below.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal, accounting, or regulatory requirements.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
FizzitPro Ltd
St Ann’s House, North Street
Radcliffe, M26 2RN
United Kingdom
